Overview
We'll Manage the Site You Already Have
What you get
What's Included
Works with any platform
We manage sites built on WordPress, Squarespace, Wix, Shopify, and fully custom builds, not just the ones we made.
Regular updates & patches
Keep plugins, themes, and core systems current with security patches and compatibility updates.
Security monitoring & protection
24/7 threat detection, malware scanning, firewall management, and immediate breach response.
Performance checks & optimization
Speed monitoring, uptime tracking, database optimization, and Core Web Vitals maintenance.
Quick support & fixes
Fast response times for urgent issues, content updates, and technical troubleshooting.
Content & SEO maintenance
Content updates, broken link fixes, metadata optimization, and technical SEO health checks.
Monthly reporting & insights
Detailed reports on security status, performance metrics, and recommended improvements.
Initial Site Checkup
Comprehensive review of your site's current state, security posture, and performance baseline.
Ongoing Care & Monitoring
Regular updates, 24/7 monitoring, proactive fixes, and performance optimizations as needed.
Monthly Reporting
Stay informed with detailed reports on your site's health, security status, and performance metrics.
Why Bear Byte
Why Choose Our Maintenance Team
Questions
Frequently Asked Questions
Do I need to have built my site with you to get this?
No. We manage sites on WordPress, Squarespace, Wix, Shopify, and fully custom builds, whether we built it or not. We'll do an initial audit to get familiar with your setup, then take it from there.
What is included in website maintenance?
Updates, security monitoring, automated backups, uptime tracking, performance checks, small content fixes, broken link repairs, and monthly reporting on your site's health and security status.
Can I cancel the maintenance service at any time?
Yes. There's no long-term contract, so you can cancel anytime. If you're moving to another provider or bringing maintenance in-house, we'll help make sure the transition goes smoothly.
Do you support older or complex legacy sites?
Usually yes, after an initial technical audit. We'll outline any risks, compatibility issues, and provide a plan to stabilize and modernize critical components safely.
What about premium plugin or tool license costs?
We list any required license costs upfront and keep renewal schedules clear. You own the licenses, and we help manage renewals and ensure compliance.
How do I request support or report issues?
Email or support ticket, your choice. We confirm receipt within business hours and set clear expectations on timing based on issue priority and complexity.
Do you use staging environments for changes?
Yes, for anything that could affect site functionality. We test thoroughly in staging first, then deploy to live after verification and your approval.
How quickly do you respond to urgent issues?
Critical issues (site down, security breaches) get immediate attention. Non-urgent requests are typically handled within 1-2 business days depending on complexity.
Can you help with content updates and changes?
Yes, small content updates are included in maintenance plans. Larger content projects or redesigns can be scoped separately or added to your monthly retainer.
Let us handle the behind-the-scenes work so your site is always ready for visitors.
Proactive updates, security monitoring, performance tuning, and rapid fixes that keep your site fast, safe, and dependable every day.
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